Built for Drivers Stuck in Dallas-Fort Worth
About
Family owned and operated in Dallas-Fort Worth since 2011.
Private roadside assistance for emergency and non-emergency calls — we bring the work to your vehicle.
Answered live by a local dispatcher, 24 hours a day, 7 days a week.
Who is Salazar Roadside Assistance?
Salazar Roadside Assistance is a family-owned, family-operated roadside company that has served the Dallas-Fort Worth Metroplex since 2011. For 15 years we have run private roadside assistance — emergency calls and non-emergency appointments alike — with no auto club and no membership in between. Today 12 technicians cover the Metroplex around the clock.
Free battery test and jump when you're considering a battery replacement. A standalone jump start is a flat rate. When possible, we give consideration to students, seniors and customers on a tight budget.
Why we run this way
The Metroplex is not a city, it is a hundred miles of freeway with cities attached. When something goes wrong on I-635 at midnight, the nearest open shop is not the answer — a technician who can reach you in half an hour is.
So we built the business around the truck instead of the bay. Our technicians carry jump packs, tire repair kits, batteries in common group sizes, fuel containers and lockout tools, which covers the overwhelming majority of calls without ever loading a vehicle onto a flatbed.
We serve the whole DFW footprint: Dallas, Fort Worth, Arlington, Plano, Irving and the surrounding suburbs, plus the highway corridors that connect them.
How we work
Four things we do not compromise on
Fix it where it sits
A tow should be the last resort, not the default. Most of what strands drivers can be solved in the parking lot or on the shoulder with the right tools.
Quote first, work second
You hear the price before a technician is dispatched, and you hear about any change before it happens.
Answer the phone
Every call reaches a person, not a queue — at 2 p.m. or 2 a.m., weekday or holiday.
Tell the truth about the problem
If the battery is fine and the alternator is the failure, we say so, even when the easier sale is a new battery.
Need us now? We are already awake.
Keep going