24/7 mobile service
EV Roadside Assistance in Dallas-Fort Worth
Tesla, Rivian, Mach-E, Ioniq and hybrids — 12V service, tire work and lockouts handled the way EVs require.
Answered live by a local dispatcher, 24 hours a day, 7 days a week.
At a glance
What this page covers
- The 12V battery strands more EVs than the main pack
- EV tires and lifting
- Step-by-step: what happens from the moment you call
- Flat-rate pricing and the $19 dispatch fee
- Answers to the 5 questions we get asked most
Fast facts
- Service
- EV Roadside Assistance
- Available
- 24/7, 365
- Typical arrival
- About 30 minutes
- Dispatch fee
- $19 flat
- Coverage
- Dallas-Fort Worth Metroplex and Austin
Quick answer
Salazar Roadside Assistance serves electric vehicles across the Dallas-Fort Worth Metroplex. Most EV roadside calls are not about the high-voltage pack at all — they are the 12V accessory battery, a tire, or a lockout, and all three are handled at your location.
The 12V battery strands more EVs than the main pack
Every EV still carries a low-voltage battery that wakes the car up and runs the door handles, screens and contactors. When it dies the vehicle appears completely dead even with a full traction battery, and the frunk or hood release may not work normally.
We jump or replace the 12V battery using the manufacturer's designated access point rather than improvising a connection.
EV tires and lifting
EVs are heavy and run low-rolling-resistance tires that are often low profile, so kerb and pothole damage is more common. They also have specific jack points, and lifting anywhere else risks the battery enclosure — we use the designated pads.
- 12V battery jump and replacement
- Designated jack point lifting only
- Low-profile and staggered EV wheel changes
- Tread puncture repair on EV tires
- Lockouts on electronic door handles
- Flatbed coordination when the vehicle cannot roll
How the call works
- 1Call with the make and model — Tesla, Rivian, Mach-E, Ioniq, Lightning and so on.
- 2Tell us whether the car is completely unresponsive or just has a warning.
- 3We dispatch a technician equipped for 12V and EV tire work.
- 4Work is done at the manufacturer's designated access and lift points, then we confirm the car wakes and drives.
Specialty
Specialty services we handle
Wheel and tire work most roadside operators turn down — plus everything else we run 24/7.
Tire Repair
Plug-and-patch repairs for nail and screw punctures in the tread, done at your location in about twenty minutes.
New & Used Tire Sales
New and quality used tires delivered and mounted at your location — no tow to a shop, no waiting room.
Stripped Lug Nut Removal
Rounded, stripped, swollen or over-torqued lug nuts extracted on scene so the wheel can actually come off.
Wheel Lock Removal
Lost or broken wheel lock key? We remove locking lug nuts without damaging the wheel and replace them with standard nuts.
Tire Change
Spare installation and wheel swaps, including locking lug nuts, low-profile wheels and full-size spares.
Flat Tire Assistance
One number for any flat: we diagnose on arrival and repair, change or air up whichever the tire actually needs.
TPMS & Air Service
Tire pressure light on? We check every corner, set pressures to the door placard and diagnose failed TPMS sensors.
Mobile Tire Service
Flat tire repair, plugs, patches and spare installation performed right where your vehicle sits.
Towing Service
When a repair on the shoulder is not possible or safe, we coordinate a tow to the shop or dealer you choose.
Jump Start Service
Professional-grade jump packs get you running in minutes, plus a free charging-system check before we leave.
Car Battery Replacement
We bring the right battery to you, install it on site and test the alternator so it does not happen again.
Car Lockout Service
Keys locked inside? Our technicians open most vehicles without damage to the door, glass or paint.
Answers
EV Roadside Assistance questions, answered
Can you charge my EV on the roadside?
No. We do not carry mobile charging. If you are out of charge, the fix is a flatbed to the nearest working charger, which we can coordinate.
Can you jump start a Tesla?
We can jump or replace the 12V battery, which is what usually makes a Tesla appear dead. That is a different system from the high-voltage pack.
Can an EV be towed with a wheel lift?
Generally no. EVs should be flatbedded, since towing with drive wheels on the ground can damage the motors.
Do you service EV tires?
Yes — repair, spare or wheel change on low-profile EV tires, using the designated jack points.
Can you unlock an EV with electronic handles?
In most cases yes. Tell dispatch the model so the technician arrives with the right approach for that door design.